Scott Zack

October 23, 2026By Scott ZackBloomfield Hills, Michigan

What Happens to Your Employees When You Sell Your Company

For most owners, the hardest question in a sale is not the price. It is what happens to the people who built the business with them.

When I sit down with a Michigan business owner who is thinking about selling, the conversation usually starts with price. It rarely ends there. Somewhere in the second or third meeting, the owner asks the question that has been on their mind the whole time: what happens to my people?

It is the right question. A company is not its equipment or its customer list. It is the twenty or fifty or two hundred people who show up every day and make it work, many of whom have been there longer than some of the owner's own kids have been alive. Owners feel responsible for them, and they should. Here is how I would think about protecting them before, during and after a sale.

Decide what you want for them before you talk to buyers

Most owners have never written down what a good outcome looks like for their employees. Do that first. Is it that everyone keeps their job for a set period? That the business stays in its current location? That your long-time managers get a stake? That benefits stay the same?

You will not get everything, and some of these goals cost money in the form of a lower price or a different deal structure. But if you do not know what you want, you cannot ask for it, and you cannot tell which buyers are likely to give it to you.

Know what different buyers usually do

Buyers are not all the same, and their plans for your people follow from their business model.

A competitor or strategic buyer is often buying your customers and your capacity. They may already have an accounting department, a sales team and a warehouse. Overlapping roles are where the savings in their model come from, so some of your people are at real risk.

A financial buyer with a fund behind it usually has a set timeline to sell again, often a few years out. They may keep the team intact, but the pressure to grow quickly and the next sale are always in the background.

A buyer who invests their own capital and holds for the long term, which is how Creek Equity works, has no fund clock and usually no back office to merge into yours. Keeping the team that already runs the business well is generally the plan, not a concession.

Your management team or your employees themselves are also possible buyers, through a management buyout or an employee ownership structure. These take longer to set up and need financing, but they keep the company in the hands of the people who know it best.

Ask buyers direct questions

Ask every serious buyer the same questions and compare the answers. What do you plan to change in the first year? Who do you expect to keep, and in what roles? Do you plan to move the business? What happened to the employees at the last company you bought? Can I talk to the former owner?

The last two questions matter most. Any buyer can tell you what they intend. Their track record tells you what they actually do.

Put the important promises in the agreement

If something matters to you, it belongs in the purchase agreement, not in a handshake at closing. Employment commitments for key people, retention bonuses, keeping benefits at the same level for a period, or a commitment to the current location can all be negotiated. They will affect the price and the terms, and a buyer may say no. But a commitment that is written down is worth far more than one that is not.

Take care of your key people early

Your second-in-command, your best salespeople and your longest-serving managers are part of what a buyer is paying for. If they leave in the middle of a sale, the price drops and the deal can fall apart. Consider retention or stay bonuses, paid at closing or over a period after it, and bring your most important managers into the process at the right time rather than letting them hear about it secondhand.

Plan how and when you will tell everyone

Most sales are kept confidential until they are close to done, and for good reason. Rumors drive good people to update their resumes. But at some point your team needs to hear it from you, in person, with the new owner in the room if possible, and with clear answers about what is changing and what is not. Plan that day as carefully as you plan the closing.

The short version

Selling a company you built is one of the biggest decisions you will make, and the people who helped you build it will live with the result long after you have moved on. Start early, decide what you want for them, choose a buyer whose model fits that goal, and write the important parts down.

If you are earlier in the process, start with The Five-Year Succession Timeline Every Michigan Business Owner Needs. If you are already talking to buyers, read Questions to Ask Before You Sell Your Company.

Also published on Substack.